Advice for educators, clinicians, practitioners, students and parents on choosing resources, as well as information on research databases and information for authors and distributors.

Advice about resources and services

Drawing on our extensive educational research collection and information services, ACER can provide advice to educators, clinicians, practitioners, students and parents on the selection and effective use of ACER assessments, publications, research databases and other resources.

Assessments and resources

General advice on our printed and online assessments and resources is available by telephoning customer service on 1800 338 402 (or +61 3 9277 5447 outside Australia) or emailing

Our Online Assessment and Reporting team is available via email or telephone if you require help once you have set up an account.

ACER’s consultants visit schools and offices around Australia to help get the best outcomes from the use of ACER’s Assessments. Meet our consultants.

ACER Bookshops

ACER has bookshops located in Melbourne, Adelaide, Perth and Brisbane where you can view a large selection of books and resources. Bookshop staff are knowledgeable in all areas of education, human resources and psychology and provide customers with service that is backed by the expertise provided by the wider ACER organisation. Visit or contact an ACER bookshop.

Library and information resources

Advice on the range of ACER information resources and services to assist researchers, policymakers and educators is available by telephoning +61 3 9277 5553.