Data collection and reporting

The VET Quality Indicator Service helps RTOs with fulfilling their mandatory reporting requirements under the AQTF Learner Engagement and Employer Satisfaction Quality Indicators, and also tailors a range of objective comparative reporting options to RTOs based on the types of additional quality data they may wish to collect. 


Survey data collection

All survey data is managed securely through either Online (browser) or Manual (paper-based surveying, spreadsheet entry) submission methods. 

1. Online Survey - A link is emailed to respondents, and the survey is administered through an internet browser.  The results are collected automatically when respondents click 'submit' their completed surveys.

2. Manual Entry - Surveys are conducted through the RTO’s preferred method (i.e. printed out survey forms) and data is collected in a specially formatted Excel spreadsheet (see our Resources page).  This spreadsheet of survey data is then uploaded to the RTO’s account through a secure interface, with reports available immediately.


Paper-based Scannable Survey forms are in the process of being decommissioned, and will soon not be available for purchase.

If you have existing stock, the original purchase price covers processing, so you can still use any existing surveys and return them for processing.

We encourage all RTOs which have been using the scannable survey method to switch to either Online or Manual methods, as described above.

If you wish to make a final purchase (while stocks last), please send a purchase order to

These forms are priced at:

Learner Questionnaire:                $1.35 incl. GST per survey (minimum order 100)
Employer Questionnaire:             $1.50 incl. GST per survey (minimum order 50)

This page will be updated once all existing stock has been sold.


Report components

Standard AQTF report

This report contains a collated summary of survey data from the Learner Engagement and Employer Satisfaction questionnaires.  This report fulfills the mandatory annual AQTF Quality Indicator reporting requirements to State and Federal Regulatory Bodies.


Use of data and confidentiality

Once collected, it is up to individual RTOs to decide how to use their benchmark data.  

Collecting and distributing benchmark data sends a clear message to current and new students, employees and regulators that your RTO takes quality assurance and continuous improvement seriously.    

All data collected by ACER to produce baseline benchmark reports is treated as strictly confidential. No identifying RTO information will be included in any benchmark reports generated for other RTOs.