The Survey Management, Analysis and Reporting Tool (SMART) is no longer available for download from ACER.
While RTOs are still required to collect survey data and report against the AQTF Quality Indicators to their State or Federal Regulator annually (by 30 June 2017 for the 2016 calendar year), they are not required to use the SMART software to do so.
The SMART system ceased to be the compulsory tool for reporting against the AQTF Quality Indicators on 31 December 2011, as announced by the now defunct National Skills Standards Council.
Please note that as a result of that decision, ACER is no longer contracted to provide customer or technical support services for SMART.
ACER continues to offer RTOs support to fulfil their Quality Indicator reporting requirements through the VET Quality Indicator Service. A range of AQTF support materials are also currently available in the Resources section of this website.
RTOs are advised to contact their State or Federal registering body for information and queries regarding their compliance requirements.